Patient Experience Coordinator - Orthopedics

Ortho Rhode Island; Warwick (RI); Vor Ort; USD 32.000 - 46.000; Vollzeit

Benefits dieser Stelle

Health insurance

Dental insurance

Vision insurance

401(k)

Generous PTO

Zusammenfassung

Ortho Rhode Island is seeking a Front Desk Specialist to welcome and register patients, verify insurance, and coordinate referrals in a fast-paced orthopedic setting.

You will greet patients, collect copays, schedule visits, and support clinical services while upholding HIPAA and confidentiality standards. The role offers growth opportunities within a dynamic, evidence-driven network and a comprehensive benefits package.

Qualifikationen

• High School Graduate or equivalent.
• Experience with Microsoft Office.
• Knowledge of HIPAA Regulations.
• Medical terminology experience a plus.
• Bilingual Spanish or Portuguese a plus.

Aufgaben

• Greet patients promptly and courteously.
• Register and update patients' demographic information.
• Verify insurance eligibility and benefits.
• Obtain referrals.
• Triage patients and schedule appropriately.
• Notify patients of and collect copays and past due balances.
• Check-out procedures and scheduling future appointments.
• Direct vendors and visitors to proper contacts.

Kenntnisse

Customer service

Phone etiquette

Data entry

HIPAA compliance

Ausbildung

High School Diploma or GED

Tools

Microsoft Office

Jobbeschreibung

Ortho Rhode Island is seeking a Front Desk Specialist to welcome and register patients, verify insurance, and coordinate referrals in a fast-paced orthopedic setting.

You will greet patients, collect copays, schedule visits, and support clinical services while upholding HIPAA and confidentiality standards. The role offers growth opportunities within a dynamic, evidence-driven network and a comprehensive benefits package.