Patient Navigator & Care Coordinator

Ortho Rhode Island; Providence (RI); On-site; USD 42,000 - 60,000; Full time

Job summary

Ortho Rhode Island in Rhode Island is seeking a Patient Navigator to join our care team. This role blends Medical Assistant duties with administrative coordination to ensure smooth patient experiences, from check-in and vitals to scheduling, referrals, and records updates.

The ideal candidate will have EMR proficiency, strong communication, and the ability to multitask across clinical and admin tasks at multiple RI locations.

Qualifications

• Strong communication and interpersonal skills are required.
• Ability to multitask and adapt between clinical and administrative responsibilities.
• Experience in a medical office or outpatient clinic is preferred.

Responsibilities

• Clinical Support: Take vital signs, document medical histories, prepare patients for examinations, assist with procedures, educate patients, maintain exam rooms, and follow HIPAA/OSHA protocols.
• Administrative Support: Lead clinic operations with the physician’s team, greet patients, schedule appointments, manage referrals, verify coverage, maintain EMRs, and handle care coordination and paperwork.

Skills

Communication skills

Multitasking

Interpersonal skills

Adaptability

Education

High school diploma or equivalent

Medical Assistant certification preferred

Tools

EMR software

Office software

Job description

Ortho Rhode Island in Rhode Island is seeking a Patient Navigator to join our care team. This role blends Medical Assistant duties with administrative coordination to ensure smooth patient experiences, from check-in and vitals to scheduling, referrals, and records updates.

The ideal candidate will have EMR proficiency, strong communication, and the ability to multitask across clinical and admin tasks at multiple RI locations.