Patient Experience Coordinator | Mon-Fri Office Role

Hartford HealthCare; East Lyme (CT); Vor Ort; USD 22.000 - 30.000; Vollzeit

Zusammenfassung

Hartford HealthCare in Niantic, CT is seeking a Patient Service Coordinator to greet patients, register them, and maintain records. You will help provide a positive patient experience by facilitating communication between patients and providers and ensuring efficient office operations.

This role involves scheduling appointments for timely access, handling correspondence, and protecting patient privacy, with Epic experience preferred and a focus on accuracy and friendliness.

Qualifikationen

• High school diploma or GED is required or equivalent experience.
• 2+ years of customer service experience, preferably in a medical office.
• Experience with Epic software is preferred.
• Positive, patient-centered approach and commitment to quality patient care.

Aufgaben

• Greet patients and register them, while maintaining accurate records.
• Answer routine questions and facilitate communication between patients and providers.
• Schedule appointments to ensure timely and clinically appropriate access.
• Respond to incoming inquiries from patients and caregivers in accordance with privacy standards.

Kenntnisse

Customer service

Customer-focused attitude

Ausbildung

High school diploma/GED

Tools

Epic

Jobbeschreibung

Hartford HealthCare in Niantic, CT is seeking a Patient Service Coordinator to greet patients, register them, and maintain records. You will help provide a positive patient experience by facilitating communication between patients and providers and ensuring efficient office operations.

This role involves scheduling appointments for timely access, handling correspondence, and protecting patient privacy, with Epic experience preferred and a focus on accuracy and friendliness.