Patient Experience Coordinator - Medical Office

Hackensack Meridian Health Inc.; Red Bank (NJ); On-site; USD 36,000 - 48,000; Full time

Job summary

Hackensack Meridian Health seeks a Medical Office Specialist to provide front desk support in outpatient settings, manage schedules, registrations, and ensure a smooth check-in and check-out experience for patients.

The role emphasizes strong communication, multitasking in a fast-paced environment, and proficient use of MS Office/Google Suite and EMR/EHR systems; travel to multiple locations may be required.

Qualifications

• High School diploma, GED, or equivalent.
• 1+ years experience in customer service.
• Ability to manage multiple tasks in a fast-paced environment with professionalism.
• Ability to travel to various locations and reliable transportation.
• Proficient in Microsoft Office and Google Suite.

Responsibilities

• Front desk support including check-in, scheduling, registration, and check-out.
• Support patients post-visit for appointment needs and concerns.

Skills

Customer service

Multi-tasking

Professional demeanor

Written and verbal communication

Time management

Travel to multiple locations

Education

High School diploma/GED

Associates Degree

Tools

Microsoft Office

Google Workspace

EMR/EHR systems

Job description

Hackensack Meridian Health seeks a Medical Office Specialist to provide front desk support in outpatient settings, manage schedules, registrations, and ensure a smooth check-in and check-out experience for patients.

The role emphasizes strong communication, multitasking in a fast-paced environment, and proficient use of MS Office/Google Suite and EMR/EHR systems; travel to multiple locations may be required.