Patient Care Coordinator — Medical Front Desk

Hackensack Meridian Health; Brick Township (NJ); On-site; USD 23,000 - 33,000; Full time

Job summary

Hackensack Meridian Health is seeking a Medical Office Specialist to support outpatient front desk operations, patient check-in/check-out, and EMR documentation. You will work closely with the care team to ensure smooth scheduling, accurate registrations, and high-quality patient interactions in a fast-paced ambulatory setting.

The role requires strong communication, reliability, and the ability to travel between locations as needed.

Qualifications

• High School diploma, GED, or equivalent.
• 1+ years experience in a public/customer service setting.
• Ability to manage multiple tasks in a fast-paced environment.
• Ability to navigate competing priorities and manage time efficiently.
• Must be able to travel to various locations.
• Must have reliable transportation.
• Proficient in Microsoft Office or Google Suite.
• Excellent written and verbal communication skills.

Responsibilities

• Promotes patient satisfaction by providing excellent service and friendly interactions with patients and visitors.
• Manages patient check-in/check-out, collects copayments, verifies insurance, and arranges referrals.
• Ensures accurate entry of patient data in EMR and supports scheduling processes.
• Resolves routine matters and escalates complex issues to the Practice Manager as needed.
• Maintains organization by distributing mail and preparing necessary reports.

Skills

Customer service

Multitasking

Written and verbal communication

Time management

Professional demeanor

Education

Associates Degree

EMR/EHR experience

Tools

EMR/EHR systems

Microsoft Office

Google Workspace

Job description

Hackensack Meridian Health is seeking a Medical Office Specialist to support outpatient front desk operations, patient check-in/check-out, and EMR documentation. You will work closely with the care team to ensure smooth scheduling, accurate registrations, and high-quality patient interactions in a fast-paced ambulatory setting.

The role requires strong communication, reliability, and the ability to travel between locations as needed.