Patient Experience Coordinator (Medical Front Desk)

Preferred Primary Care Physicians, Inc; Pittsburgh (Allegheny County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Paid time off

Retirement plan

Job summary

Preferred Primary Care Physicians, Inc is seeking a full-time Medical Receptionist for a Scott Township area practice. The role starts at the front desk, greeting patients and directing visits with confidentiality and tact.

The incumbent will manage check-ins/outs, EMR updates, payments, and scheduling while maintaining professional communication and adherence to office protocols. Benefits and a supportive team environment are emphasized.

Qualifications

• High school diploma or equivalent.
• Minimum six (6) month medical front office experience. Knowledge of the healthcare field and medical terminology is a must.
• Prior front office experience in medical setting preferred; knowledge of healthcare terminology is helpful.

Responsibilities

• Greet patients arriving per office guidelines.
• Check-in patients; verify/update information in EMR and collect co-pays.
• Check-out patients; schedule appointments.
• Maintain computer scheduling per office protocol.
• Answer phones; screen calls and relay messages.
• Process payments and reconcile cash.
• Provide clerical support as needed.
• Screen visitors and respond to routine information requests.
• Close-out procedures including coding, batching and billing tasks.

Skills

Greet patients

Check-in/check-out

Phone screening

Cash handling

Clerical duties

Electronic medical records

Education

High school diploma or equivalent

Tools

EMR system

Job description

Preferred Primary Care Physicians, Inc is seeking a full-time Medical Receptionist for a Scott Township area practice. The role starts at the front desk, greeting patients and directing visits with confidentiality and tact.

The incumbent will manage check-ins/outs, EMR updates, payments, and scheduling while maintaining professional communication and adherence to office protocols. Benefits and a supportive team environment are emphasized.