Front Desk & Patient Experience Coordinator

Primary Care Internal Medicine; Town of Ithaca (NY); On-site; USD 22,041 - 30,307; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

401(k) matching

Benefits/Perks

Competitive Hourly Pay

Career Growth Opportunities

Fun and Energetic Environment

Job summary

Primary Care Internal Medicine seeks a friendly receptionist for a busy medical practice. You will be the first contact for patients, greeting them on arrival and handling appointments and calls with a courteous, professional demeanor.

The ideal candidate will have excellent communication, strong computer skills, and the ability to multitask in a fast-paced environment while maintaining patient confidentiality and a welcoming atmosphere.

Qualifications

• Previous experience as a receptionist is preferred.
• Excellent communication skills with a focus on customer service.
• Strong work ethic and positive attitude.
• Familiar with computers and scheduling software.
• Excellent multi-tasking skills.

Responsibilities

• Greet patient as they arrive
• Answer phone calls and schedule appointments
• Assist with maintaining a clean and inviting environment
• Provide general customer service and attend to the needs of patients throughout their visit
• Maintain confidentiality and security of practice and patient information

Skills

Customer service

Communication

Multi-tasking

Computer skills

Tools

Scheduling software

Job description

Primary Care Internal Medicine seeks a friendly receptionist for a busy medical practice. You will be the first contact for patients, greeting them on arrival and handling appointments and calls with a courteous, professional demeanor.

The ideal candidate will have excellent communication, strong computer skills, and the ability to multitask in a fast-paced environment while maintaining patient confidentiality and a welcoming atmosphere.