Patient Experience Coordinator — Front Desk + Flexible Scheduling

Aspen Dental; Martinsburg (WV); On-site; USD 31,000 - 35,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental

401(k) with match

Job summary

Aspen Dental is seeking a Patient Experience Coordinator to handle daily front-office tasks such as scheduling appointments, organizing charts, verifying insurance and collecting payments. You will participate in a four-week training program to succeed in your role.

Provide excellent patient service, balance deposits, and support a friendly, collaborative environment. This role offers strong benefits including PTO and a 401(k) plan with company match.

Qualifications

• High school diploma or equivalent is required.
• Strong communication and interpersonal skills with an ethical mindset.
• Excellent time management is essential.
• Organized and detail oriented.
• Must be age 18 or older.

Responsibilities

• Provide front-office support by scheduling and confirming patient appointments, organizing charts, verifying insurance and handling payments.
• Balance nightly deposits and process credit card transactions.
• Provide superior patient service with compassionate care and help build trust and loyalty with patients.
• Participate in a four-week training program to succeed in the role.

Skills

Customer service

Communication

Time management

Interpersonal skills

Organized

Education

High school diploma or equivalent

Job description

Aspen Dental is seeking a Patient Experience Coordinator to handle daily front-office tasks such as scheduling appointments, organizing charts, verifying insurance and collecting payments. You will participate in a four-week training program to succeed in your role.

Provide excellent patient service, balance deposits, and support a friendly, collaborative environment. This role offers strong benefits including PTO and a 401(k) plan with company match.