Patient Experience Coordinator - Front Office Impact

Aspen Dental; Smyrna (GA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Health, dental, vision benefits

401(k) with match

Career development and training

Continuous learning TAG U

Job summary

Aspen Dental is seeking a Patient Experience Coordinator to manage front-office tasks and deliver exceptional patient service in a busy dental practice. You will participate in a four-week training program to learn procedures, scheduling, and patient communications.

The role emphasizes scheduling, chart organization, insurance verification, and payment processing with support from a collaborative team in a patient-centered environment.

Qualifications

• High school diploma or equivalent.
• Excellent communication and interpersonal skills.
• Strong time-management abilities.
• Organized with attention to detail.
• Must be 18 years or older.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection.
• Balance nightly deposits and credit card processing.
• Additional tasks as assigned by the Manager.

Skills

Strong communication

Time management

Organized

Detail oriented

Interpersonal skills

Education

High school diploma or equivalent

Job description

Aspen Dental is seeking a Patient Experience Coordinator to manage front-office tasks and deliver exceptional patient service in a busy dental practice. You will participate in a four-week training program to learn procedures, scheduling, and patient communications.

The role emphasizes scheduling, chart organization, insurance verification, and payment processing with support from a collaborative team in a patient-centered environment.