Patient Coordinator

Ivy Health Inc; Cincinnati (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Best Employer

Mentorship access

Professional development

Full benefits package

Generous PTO

Bonus incentives

HSS partnership

Teamwork values

Job summary

Ivy Rehab for Kids in Ohio is seeking a Patient Coordinator to support clinics by greeting patients, scheduling, handling calls, verifying insurance, and collecting payments. You will collaborate with clinicians to ensure smooth operations and excellent patient experiences.

The role offers growth opportunities within Ivy Rehab Network and a collaborative, patient-focused environment in Anderson Township, OH.

Qualifications

• 2+ years of administrative experience in a healthcare setting.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Strong time management and multitasking in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Eagerness to learn and grow in a clinical support role.
• Dedication to exceptional patient outcomes and quality care.

Responsibilities

• Greet and check-in patients with a warm, professional demeanor.
• Schedule appointments and manage calendar workflows.
• Answer incoming calls and route inquiries efficiently.
• Verify insurance coverage and obtain necessary authorizations.
• Collect payments and process new patient registrations.
• Support clinic operations to maintain optimal performance.

Skills

Administrative experience

Microsoft Office

Time management

Customer service

Adaptability

Eagerness to learn

Quality patient care

Tools

Microsoft Office

Job description

Position Summary

Our Patient Coordinators are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates.

State of Location

Ohio

Position Summary

Our Patient Coordinators are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates.

Job Description

Patient Coordinator - Full-time

Anderson Township, OH

Ivy Rehab for Kids, part of the Ivy Rehab Network

Why Choose Ivy?

• Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture.
• Innovative Resources & Mentorship:Access to abundant resources, robust mentorship, and career advice for unparalleled success.
• Professional Development: Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development.
• Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes.
• Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans, paid holidays, and bonus incentive opportunities.
• Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care.
• Empowering Values: Live by values that prioritize teamwork, growth, and serving others.

Position Qualifications

• 2+ years of administrative experience in a healthcare setting is preferred.
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
• Great time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Self-motivated with the eagerness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.

ivyhealth.com