Patient Experience Coordinator, Healthcare Front Desk

Pacesetter Health; Pickerington (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

FASCO (Foot and Ankle Specialists of Central Ohio) in Pickerington, OH is seeking a Patient Coordinator to manage appointments and greet patients at the front desk. You will register new patients, collect copays, enter data into the EHR, support HIPAA compliance, and coordinate referrals with providers to ensure smooth patient flow.

This role requires strong communication, reliability, and the ability to multitask in a busy medical office, delivering excellent customer service and careful

Qualifications

• High school diploma or equivalent is required.
• Experience in a medical or dental office is a plus.
• Strong communication and customer service skills.

Responsibilities

• Welcome and greet patients and visitors in person or by phone with excellent service.
• Register new patients and update demographics, collect copays and balance information.
• Manage front desk flow, check patients in, and answer questions.
• Maintain HIPAA compliance and protect patient privacy.
• Handle faxes and coordinate outbound referrals as directed.
• Perform other duties assigned by management.

Skills

Customer service

Excellent communication

HIPAA compliance

Front desk operations

Multitasking

Education

High School Diploma or Equivalent

Job description

FASCO (Foot and Ankle Specialists of Central Ohio) in Pickerington, OH is seeking a Patient Coordinator to manage appointments and greet patients at the front desk. You will register new patients, collect copays, enter data into the EHR, support HIPAA compliance, and coordinate referrals with providers to ensure smooth patient flow.

This role requires strong communication, reliability, and the ability to multitask in a busy medical office, delivering excellent customer service and careful