FRONT OFFICE HEALTHCARE ASSOCIATE

Pacesetter Health; Pickerington (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

FASCO (Foot and Ankle Specialists of Central Ohio) in Pickerington, OH is seeking a Patient Coordinator to manage appointments and greet patients at the front desk. You will register new patients, collect copays, enter data into the EHR, support HIPAA compliance, and coordinate referrals with providers to ensure smooth patient flow.

This role requires strong communication, reliability, and the ability to multitask in a busy medical office, delivering excellent customer service and careful

Qualifications

• High school diploma or equivalent is required.
• Experience in a medical or dental office is a plus.
• Strong communication and customer service skills.

Responsibilities

• Welcome and greet patients and visitors in person or by phone with excellent service.
• Register new patients and update demographics, collect copays and balance information.
• Manage front desk flow, check patients in, and answer questions.
• Maintain HIPAA compliance and protect patient privacy.
• Handle faxes and coordinate outbound referrals as directed.
• Perform other duties assigned by management.

Skills

Customer service

Excellent communication

HIPAA compliance

Front desk operations

Multitasking

Education

High School Diploma or Equivalent

Job description

Patient Coordinator

FASCO (Foot and Ankle Specialists of Central Ohio)

Location: Pickerington, OH

Job Description

The Patient Coordinator is responsible for managing patient appointments, answering patient inquiries, and ensuring that patients receive the highest level of care. The Patient Coordinator will work closely with healthcare providers to provide optimal service for all of our patient needs.

Job Essential Functions and Duties

• Welcome and greet all patients and visitors whether in person or over the phone using excellent customer service skills
• Register new patients and update established patient demographics, collecting copays, balances, insurance cards, entering information into EHR
• Facilitating patient flow at the front desk, checking patients in, answering questions
• Following HIPAA guidelines
• Managing faxes and outbound referrals
• Other tasks assigned to you from management

Interpersonal Skills and Competence

• Excellent communication and customer service skills
• Professional demeanor
• Maintain confidentiality
• Demonstrates the ability to work in a fast-paced environment and multi-task
• Dependable and reliable

Schedule and Related Information

Work schedule is Monday through Friday no Weekends

Minimum Qualifications

High School Diploma or Equivalent