Patient Coordinator

ivyhealth; Highland Park (IL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Full benefits package

Generous PTO

Bonus incentive opportunities

Job summary

Ivy Rehab for Kids in Highland Park, IL is seeking a Patient Coordinator to support clinicians and staff. You will greet patients, schedule appointments, handle phone calls, verify insurance, obtain authorizations, collect payments, and assist with new patient onboarding. This role offers a pathway for growth within Ivy Rehab Network.

The position emphasizes teamwork, excellent patient experience, and high-quality administrative support in a fast-paced clinical setting.

Qualifications

• High school diploma or equivalent required.
• Healthcare admin experience preferred.
• Strong communication and organizational skills.

Responsibilities

• Greet and check-in patients.
• Schedule appointments and manage calendar.
• Answer incoming phone calls and route inquiries.
• Verify insurance coverage and obtain authorizations.
• Collect payments and process new patients.

Skills

Microsoft Office

Time management

Multi-tasking

Patient service

Education

High school diploma or equivalent

Tools

Excel

Word

Outlook

Job description

State of Location:IllinoisPosition Summary:Our Patient Coordinators are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates.Job Description:Patient Coordinator – Full-timeHighland Park, ILIvy Rehab for Kids, part of the Ivy Rehab NetworkWhy Choose Ivy?Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture.Innovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice for unparalleled success.Professional Development: Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development.Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes.Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans, paid holidays, and bonus incentive opportunities.Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care.Empowering Values: Live by values that prioritize teamwork, growth, and serving others. Position Qualifications:2+ years of administrative experience in a healthcare setting is preferred.Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.Great time management and ability to multi-task in a fast-paced environment.Self-motivated with a drive to exceed patient expectations.Adaptability and positive attitude with fluctuating workloads.Self-motivated with the eagerness to learn and grow.Dedication to exceptional patient outcomes and quality of care.We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.ivyhealth.com