Patient Experience Coordinator — Growth & Benefits

Ivy Health Inc; Chantilly (VA); Sur place; USD 36 000 - 60 000; Plein temps

Avantages offerts par ce poste

Best Employer recognition

Mentorship access

Career development programs

Generous PTO and holidays

Bonus incentive opportunities

Partnership with Hospital for SpecialS

Résumé du poste

Ivy Rehab for Kids, part of the Ivy Rehab Network, is seeking a full-time Patient Coordinator in Chantilly, VA. The role involves welcoming patients, scheduling appointments, answering calls, verifying insurance, obtaining authorizations, collecting payments, and supporting clinic operations to maintain excellent patient care.

You will work with clinicians and staff in a fast-paced environment, contributing to a positive patient experience and clinic performance.

Qualifications

• 2+ years of administrative experience in a healthcare setting is preferred.
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
• Great time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.

Responsabilités

• Greet and check-in patients to ensure smooth visit flow.
• Schedule appointments and manage the calendar.
• Answer incoming phone calls and route inquiries.
• Verify insurance coverage and obtain required authorizations.
• Collect payments and process new patients.

Connaissances

Administrative experience

Microsoft Office

Time management

Patient experience

Outils

Excel

Word

Outlook

Description du poste

Ivy Rehab for Kids, part of the Ivy Rehab Network, is seeking a full-time Patient Coordinator in Chantilly, VA. The role involves welcoming patients, scheduling appointments, answering calls, verifying insurance, obtaining authorizations, collecting payments, and supporting clinic operations to maintain excellent patient care.

You will work with clinicians and staff in a fast-paced environment, contributing to a positive patient experience and clinic performance.