Patient Experience Coordinator

Ivy Health Inc; Center Square (PA); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Best Employer

Mentorship access

Career development

Full benefits package

Generous PTO and holidays

Bonus incentive opportunities

Hospital for Special Surgery partner

Job summary

Ivy Health Inc. is seeking a dedicated Patient Coordinator in Blue Bell, PA. This full-time role supports clinicians and staff, greets patients, schedules visits, handles calls, and assists with insurance verification and payments to ensure smooth clinic operations.

You will work in a collaborative environment, with growth opportunities, mentorship, and a strong emphasis on exemplary patient care and service quality.

Qualifications

• 2+ years of administrative experience in a healthcare setting.
• Proficiency in Microsoft Office applications (Excel, Word, Outlook).
• Excellent time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and a positive attitude with fluctuating workloads.
• Dedication to exceptional patient outcomes and quality of care.

Responsibilities

• Greet and check-in patients and schedule appointments.
• Answer incoming calls and verify insurance coverage.
• Obtain necessary authorizations and collect payments.
• Process new patients and support clinic operations.

Skills

MS Office proficiency

Time management

Multitasking

Patient service mindset

Self-motivation

Tools

Excel

Word

Outlook

Job description

Ivy Health Inc. is seeking a dedicated Patient Coordinator in Blue Bell, PA. This full-time role supports clinicians and staff, greets patients, schedules visits, handles calls, and assists with insurance verification and payments to ensure smooth clinic operations.

You will work in a collaborative environment, with growth opportunities, mentorship, and a strong emphasis on exemplary patient care and service quality.