Patient Experience Coordinator - Full-Time

ExperCARE Health; Hartselle (AL); In loco; USD 22.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive pay

Full-time benefits

Descrizione del lavoro

ExperCARE Health is seeking a Patient Engagement Coordinator (Medical Receptionist) to greet patients, register them, verify insurance, and help keep the front desk running smoothly. The role requires strong communication, multitasking, and a patient-first mindset in a fast-paced clinic.

You will handle calls, collect payments, schedule follow-ups, manage referrals, and maintain records, ensuring a positive patient experience and efficient clinic operations in Alabama.

Competenze

• Excellent customer service and communication skills.
• Ability to multitask and stay organized under pressure.
• Flexible availability including evenings and weekends.
• CPR certification or willingness to obtain.
• Ability to pass a background check.
• Knowledge of Occupational Medicine is a plus.

Mansioni

• Greet patients and callers in a professional, welcoming manner.
• Complete patient registration and verify insurance information accurately.
• Answer and manage multiple phone lines with efficiency and professionalism.
• Collect payments and calculate charges correctly.
• Schedule follow-up appointments and manage patient referrals.
• Fax, scan, and manage medical records as needed.
• Keep the front office and waiting area clean, organized, and inviting.
• Support overall clinic flow and assist team members as needed.

Conoscenze

Customer service

Communication

Multitasking

Organization

Flexibility (evenings/weekends)

CPR certification

Descrizione del lavoro

ExperCARE Health is seeking a Patient Engagement Coordinator (Medical Receptionist) to greet patients, register them, verify insurance, and help keep the front desk running smoothly. The role requires strong communication, multitasking, and a patient-first mindset in a fast-paced clinic.

You will handle calls, collect payments, schedule follow-ups, manage referrals, and maintain records, ensuring a positive patient experience and efficient clinic operations in Alabama.