Patient Engagement

ExperCare Urgent Care & Occupational Medicine; Madison (AL); Presencial; USD 19.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Full-time benefits

Descripción de la vacante

ExperCARE is seeking a reliable, customer-focused Patient Engagement Coordinator (Medical Receptionist) to join our team in Madison, AL. You will greet patients, verify insurance, manage calls, collect payments, and support clinic flow in a fast-paced environment.

The ideal candidate has strong communication and multitasking abilities, flexible availability including evenings and weekends, CPR certification or willingness to obtain it, and the ability to pass a background check.

Formación

• Strong customer service and communication skills.
• Ability to multitask and stay organized under pressure.
• Flexible availability, including evenings and weekends.
• CPR certification (or willingness to obtain).
• Ability to pass a background check.
• Knowledge of Occupational Medicine is a plus.

Responsabilidades

• Greet patients and callers in a professional, welcoming manner
• Complete patient registration and verify insurance information accurately
• Answer and manage multiple phone lines with efficiency and professionalism
• Collect payments and calculate charges correctly
• Schedule follow-up appointments and manage patient referrals
• Fax, scan, and manage medical records as needed
• Keep the front office and waiting area clean, organized, and inviting
• Support overall clinic flow and assist team members as needed

Conocimientos

Customer service

Communication

Multitasking

Flexible schedule

CPR certification

Background check

Occupational Medicine knowledge

Descripción del empleo

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Madison, AL, US

Patient Engagement Coordinator (Medical Receptionist) – Full-Time

About the Role

ExperCARE is seeking a reliable, customer-focused Patient Engagement Coordinator (Medical Receptionist) to join our team!

Key Responsibilities

• Greet patients and callers in a professional, welcoming manner
• Complete patient registration and verify insurance information accurately
• Answer and manage multiple phone lines with efficiency and professionalism
• Collect payments and calculate charges correctly
• Schedule follow-up appointments and manage patient referrals
• Fax, scan, and manage medical records as needed
• Keep the front office and waiting area clean, organized, and inviting
• Support overall clinic flow and assist team members as needed

Requirements

• Strong customer service and communication skills
• Ability to multitask and stay organized under pressure
• Flexible availability, including evenings and weekends
• CPR certification (or willingness to obtain)
• Ability to pass a background check
• Knowledge of Occupational Medicine is a plus

Why ExperCARE?

• A team that values integrity, service, and excellence
• Fast-paced, supportive environment with room to grow
• Meaningful work that directly impacts your community
• Competitive pay and benefits for full-time team members