Patient Experience Coordinator – Medical Front Desk

ExperCare Urgent Care & Occupational Medicine; Tuscaloosa (AL); Presencial; USD 32.000 - 48.000; Tempo integral

Benefícios oferecidos por esta vaga

Competitive pay and benefits

Resumo da vaga

ExperCARE Urgent Care & Occupational Medicine in Tuscaloosa, AL seeks a Patient Engagement Coordinator (Medical Receptionist) to join our team. You will greet patients, register them, verify insurance, and handle a fast-paced front desk with professionalism.

We value strong communication, multitasking, and a service-first mindset. CPR certification preferred or willingness to obtain; evening/weekend availability is expected; background check required.

Qualificações

• Excellent customer service and professional communication.
• Ability to multitask and stay organized under pressure.
• Flexible availability, including evenings and weekends.
• CPR certification or willingness to obtain.
• Background check clearance required.
• Knowledge of Occupational Medicine is a plus.

Responsabilidades

• Greet patients and callers in a professional, welcoming manner.
• Complete patient registration and verify insurance information accurately.
• Answer and manage multiple phone lines with efficiency and professionalism.
• Collect payments and calculate charges correctly.
• Schedule follow-up appointments and manage patient referrals.
• Fax, scan, and manage medical records as needed.
• Keep the front office and waiting area clean, organized, and inviting.
• Support overall clinic flow and assist team members as needed.

Conhecimentos

Customer service

Communication

Multitasking

Flexible schedule

CPR certification

Descrição da vaga

ExperCARE Urgent Care & Occupational Medicine in Tuscaloosa, AL seeks a Patient Engagement Coordinator (Medical Receptionist) to join our team. You will greet patients, register them, verify insurance, and handle a fast-paced front desk with professionalism.

We value strong communication, multitasking, and a service-first mindset. CPR certification preferred or willingness to obtain; evening/weekend availability is expected; background check required.