Patient Engagement

ExperCare Urgent Care & Occupational Medicine; Pooler (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

ExperCARE Urgent Care & Occupational Medicine in Pooler, GA is seeking a reliable Patient Engagement Coordinator (Medical Receptionist) to join our team. You will greet patients and callers, verify insurance, and help keep the front desk organized and welcoming.

The role requires strong communication, multitasking, and a friendly approach in a fast-paced clinic. CPR certification is preferred, and willingness to obtain it if needed.

Qualifications

• Customer service and communication skills required.
• Ability to multitask and stay organized under pressure.
• Flexible availability, including evenings and weekends.
• CPR certification or willingness to obtain CPR.
• Ability to pass a background check.
• Knowledge of Occupational Medicine is a plus.

Responsibilities

• Greet patients and callers professionally.
• Complete patient registration and verify insurance.
• Manage multiple phone lines efficiently.
• Collect payments and calculate charges.
• Schedule follow-ups and manage referrals.
• Fax, scan, manage medical records.
• Keep front office and waiting area clean and inviting.
• Support clinic flow and assist teammates.

Skills

Customer service

Communication skills

Multitasking

Organizational skills

Flexible schedule

Evenings and weekends

CPR certification

Background check

Occupational Medicine knowledge

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Pooler, GA, US

3 days ago Requisition ID: 1455

Patient Engagement Coordinator (Medical Receptionist) – Full-Time

About the Role ExperCARE is seeking a reliable, customer-focused Patient Engagement Coordinator (Medical Receptionist) to join our team!

We’re looking for someone who is organized, adaptable, and committed to delivering a positive experience for every patient, every time. If you’re a strong communicator, great with multitasking, and thrive in a fast-paced environment, we’d love to hear from you.

Key Responsibilities

• Greet patients and callers in a professional, welcoming manner
• Complete patient registration and verify insurance information accurately
• Answer and manage multiple phone lines with efficiency and professionalism
• Collect payments and calculate charges correctly
• Schedule follow-up appointments and manage patient referrals
• Fax, scan, and manage medical records as needed
• Keep the front office and waiting area clean, organized, and inviting
• Support overall clinic flow and assist team members as needed

Requirements

• Strong customer service and communication skills
• Ability to multitask and stay organized under pressure
• Flexible availability, including evenings and weekends
• CPR certification (or willingness to obtain)
• Ability to pass a background check
• Knowledge of Occupational Medicine is a plus

Why ExperCARE?

• A team that values integrity, service, and excellence
• Fast-paced, supportive environment with room to grow
• Meaningful work that directly impacts your community
• Competitive pay and benefits for full-time team members