Patient Engagement

ExperCare Urgent Care & Occupational Medicine; Tuscaloosa (AL); Presencial; USD 32.000 - 48.000; Tempo integral

Benefícios oferecidos por esta vaga

Competitive pay and benefits

Resumo da vaga

ExperCARE Urgent Care & Occupational Medicine in Tuscaloosa, AL seeks a Patient Engagement Coordinator (Medical Receptionist) to join our team. You will greet patients, register them, verify insurance, and handle a fast-paced front desk with professionalism.

We value strong communication, multitasking, and a service-first mindset. CPR certification preferred or willingness to obtain; evening/weekend availability is expected; background check required.

Qualificações

• Excellent customer service and professional communication.
• Ability to multitask and stay organized under pressure.
• Flexible availability, including evenings and weekends.
• CPR certification or willingness to obtain.
• Background check clearance required.
• Knowledge of Occupational Medicine is a plus.

Responsabilidades

• Greet patients and callers in a professional, welcoming manner.
• Complete patient registration and verify insurance information accurately.
• Answer and manage multiple phone lines with efficiency and professionalism.
• Collect payments and calculate charges correctly.
• Schedule follow-up appointments and manage patient referrals.
• Fax, scan, and manage medical records as needed.
• Keep the front office and waiting area clean, organized, and inviting.
• Support overall clinic flow and assist team members as needed.

Conhecimentos

Customer service

Communication

Multitasking

Flexible schedule

CPR certification

Descrição da vaga

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Tuscaloosa, AL, US

2 days ago Requisition ID: 1476

Patient Engagement Coordinator (Medical Receptionist) – Full-Time

About the Role ExperCARE is seeking a reliable, customer-focused Patient Engagement Coordinator (Medical Receptionist) to join our team!

We’re looking for someone who is organized, adaptable, and committed to delivering a positive experience for every patient, every time. If you’re a strong communicator, great with multitasking, and thrive in a fast-paced environment, we’d love to hear from you.

Key Responsibilities

• Greet patients and callers in a professional, welcoming manner
• Complete patient registration and verify insurance information accurately
• Answer and manage multiple phone lines with efficiency and professionalism
• Collect payments and calculate charges correctly
• Schedule follow-up appointments and manage patient referrals
• Fax, scan, and manage medical records as needed
• Keep the front office and waiting area clean, organized, and inviting
• Support overall clinic flow and assist team members as needed

Requirements

• Strong customer service and communication skills
• Ability to multitask and stay organized under pressure
• Flexible availability, including evenings and weekends
• CPR certification (or willingness to obtain)
• Ability to pass a background check
• Knowledge of Occupational Medicine is a plus

Why ExperCARE?

• A team that values integrity, service, and excellence
• Fast-paced, supportive environment with room to grow
• Meaningful work that directly impacts your community
• Competitive pay and benefits for full-time team members