Patient Experience Coordinator – Front Office & Scheduling

WellNow Urgent Care; Medford (MA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

PTO

Health insurance

Dental

Vision

401(k) match

Training program

Job summary

Aspen Dental is seeking a Patient Experience Coordinator to handle front office duties, schedule patient appointments, organize charts, verify insurance, and collect payments. You will join a team that values service and compliance while supporting a four-week training program.

You will balance nightly deposits, process credit card payments, and assist the Manager with daily tasks. The role offers a comprehensive benefits package, ongoing training, and a collaborative, patient‑focused culture.

Qualifications

• Strong communication and interpersonal skills are required.
• Good time management and organizational abilities are essential.
• Must be at least 18 years old.
• Front office and patient interaction experience is a plus.

Responsibilities

• Provide superior patient service with compassion and care.
• Schedule and confirm patient appointments; organize charts; verify insurance and collect payments.
• Balance nightly deposits and process credit card transactions.
• Assist the Manager with daily tasks as assigned.

Skills

Strong communication

Interpersonal skills

Time management

Organized

Education

High school diploma or equivalent

Job description

Aspen Dental is seeking a Patient Experience Coordinator to handle front office duties, schedule patient appointments, organize charts, verify insurance, and collect payments. You will join a team that values service and compliance while supporting a four-week training program.

You will balance nightly deposits, process credit card payments, and assist the Manager with daily tasks. The role offers a comprehensive benefits package, ongoing training, and a collaborative, patient‑focused culture.