Patient Experience Coordinator | Front Office & Scheduling

Aspen Dental Jobs; Lancaster (Lancaster County); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

Career development

Job summary

Aspen Dental, a world-class dental service organization, is seeking a Patient Experience Coordinator to join our front office team. This full-time role focuses on delivering exceptional patient service, scheduling, insurance verification, and contributing to a welcoming patient experience.

You will participate in a four-week training program and enjoy a competitive hourly rate of $18–$21 with a benefits package including PTO, health/dental/vision, 401(k) with match, and opportunities for career

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills with an ethical mindset.
• High regard for time management.
• Organized and detail oriented.
• Must be age 18 or older.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection.
• Balance nightly deposits and credit card processing.
• Additional tasks as assigned by the Manager.

Skills

Strong communication

Time management

Organized

Interpersonal skills

Education

High school diploma or equivalent

Job description

Aspen Dental, a world-class dental service organization, is seeking a Patient Experience Coordinator to join our front office team. This full-time role focuses on delivering exceptional patient service, scheduling, insurance verification, and contributing to a welcoming patient experience.

You will participate in a four-week training program and enjoy a competitive hourly rate of $18–$21 with a benefits package including PTO, health/dental/vision, 401(k) with match, and opportunities for career