Patient Experience Coordinator | Front Office & Scheduling

0076 DR. ZHIQIANG HUANG, DMD, P.C.; Chelmsford (MA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Paid time off

Health, dental, vision insurance

401(k) with match

Job summary

Aspen Dental is seeking a Patient Experience Coordinator to support front office operations and enhance patient impressions. You will participate in a four-week training program and report to the Manager, handling scheduling, chart organization, insurance verification, and payment collection to build trust and loyalty with patients.

The role emphasizes compassionate service, organizational skills, and adherence to policies while contributing to a positive, collaborative work environment at a

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills with an ethical mindset.
• High regard for time management.
• Organized and detail oriented.
• Must be age 18 or older.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Schedule and confirm patient appointments, organize charts, verify insurance and payment collection.
• Balance nightly deposits and credit card processing.
• Additional tasks as assigned by the Manager.

Skills

Communication

Interpersonal skills

Time management

Organized

Attention to detail

Age 18+

Education

High school diploma or equivalent

Job description

Aspen Dental is seeking a Patient Experience Coordinator to support front office operations and enhance patient impressions. You will participate in a four-week training program and report to the Manager, handling scheduling, chart organization, insurance verification, and payment collection to build trust and loyalty with patients.

The role emphasizes compassionate service, organizational skills, and adherence to policies while contributing to a positive, collaborative work environment at a