Patient Experience Coordinator — Front Office & Scheduling

0324 ALLEN RIDDICK WILLIAMS DDS PLLC; Cabot (AR); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

PTO

Health insurance

Dental insurance

Vision insurance

401(k) with match

Career development

TAG U learning

Job summary

Aspen Dental is seeking a Patient Experience Coordinator to join our team. In this role, you will handle front desk duties, schedule patients, verify insurance, collect payments, and ensure a welcoming, efficient patient experience.

You will report to the Manager and support daily operations with a focus on accuracy and empathy. We offer a comprehensive benefits package, paid time off, and opportunities for career development through our training programs.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Time management and organizational abilities required.

Responsibilities

• Perform daily front office tasks to create lasting impressions and build trust with patients.
• Provide superior patient service with compassion in accordance with policies and regulations.
• Schedule and confirm patient appointments, organize charts, verify insurance and collect payments.
• Balance nightly deposits and process credit card payments.
• Perform additional tasks as assigned by the Manager.

Skills

Communication skills

Time management

Organized

Detail oriented

Education

High school diploma or equivalent

Job description

Aspen Dental is seeking a Patient Experience Coordinator to join our team. In this role, you will handle front desk duties, schedule patients, verify insurance, collect payments, and ensure a welcoming, efficient patient experience.

You will report to the Manager and support daily operations with a focus on accuracy and empathy. We offer a comprehensive benefits package, paid time off, and opportunities for career development through our training programs.