Patient Experience Coordinator - Front Office & Patient Care

Aspen Dental; Columbia (SC); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental coverage

Vision coverage

401(k) with match

Best-in-class training program

Job summary

Aspen Dental is hiring a Patient Coordinator (Patient Experience Coordinator) to join our front office team and deliver compassionate, customer-focused service. You will participate in a four-week training program to succeed in your role and support patients throughout their visits.

The position includes schedule coordination, chart organization, insurance verification, and payment collection, with opportunities for growth within a best-in-class training framework and a supportive, collaborative

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills with an ethical mindset.
• High regard for time management.
• Organized and detail oriented.
• Must be age 18 or older.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection.
• Balance nightly deposits and credit card processing.
• Additional tasks as assigned by the Manager.

Skills

Customer service

Communication

Interpersonal skills

Time management

Organized

Age 18+

Education

High School Diploma or GED

Job description

Aspen Dental is hiring a Patient Coordinator (Patient Experience Coordinator) to join our front office team and deliver compassionate, customer-focused service. You will participate in a four-week training program to succeed in your role and support patients throughout their visits.

The position includes schedule coordination, chart organization, insurance verification, and payment collection, with opportunities for growth within a best-in-class training framework and a supportive, collaborative