Patient Experience Coordinator - Front Office (Flexible)

0278 Tran Dental, LLC; Forest Lake (MN); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental

Vision

401(k) with match

Career development

Training program

Continuous learning

Job summary

Aspen Dental is hiring a Patient Experience Coordinator to support daily front office tasks and build trust with patients. You’ll participate in a four-week training program to succeed and report to the Manager, delivering friendly, efficient service and accurate administrative support in a fast-paced dental practice.

Responsibilities include appointment scheduling, chart organization, insurance verification, and payment collection, along with nightly deposits and deposits handling.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills with an ethical mindset.
• High regard for time management.
• Organized and detail oriented.
• Must be age 18 or older.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection.
• Balance nightly deposits and credit card processing.
• Additional tasks as assigned by the Manager.

Skills

Strong communication

Interpersonal skills

Organizational skills

Time management

Customer service

Education

High school diploma or equivalent

Job description

Aspen Dental is hiring a Patient Experience Coordinator to support daily front office tasks and build trust with patients. You’ll participate in a four-week training program to succeed and report to the Manager, delivering friendly, efficient service and accurate administrative support in a fast-paced dental practice.

Responsibilities include appointment scheduling, chart organization, insurance verification, and payment collection, along with nightly deposits and deposits handling.