Patient Experience Coordinator | Front Desk & Scheduling

Talentify; Lee's Summit (MO); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

Training program

Career development

Team culture

TAG U learning

Job summary

Aspen Dental is seeking a Patient Experience Coordinator to handle front-office tasks, greet patients with care, and help build trust and loyalty. You’ll participate in a four-week training program to prepare you for success in the role.

You’ll schedule and confirm appointments, organize charts, verify insurance, collect payments, balance nightly deposits, and support the Manager with additional duties as needed. Join a team that emphasizes service, growth, and a collaborative culture.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Good time management.
• Organized and detail oriented.
• Must be age 18 or older.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection
• Balance nightly deposits and credit card processing
• Additional tasks as assigned by the Manager

Skills

Communication skills

Time management

Organizational skills

Customer service mindset

Education

High school diploma or equivalent

Job description

Aspen Dental is seeking a Patient Experience Coordinator to handle front-office tasks, greet patients with care, and help build trust and loyalty. You’ll participate in a four-week training program to prepare you for success in the role.

You’ll schedule and confirm appointments, organize charts, verify insurance, collect payments, balance nightly deposits, and support the Manager with additional duties as needed. Join a team that emphasizes service, growth, and a collaborative culture.