Patient Experience Coordinator — Front Office & Scheduling

Talentify; Virginia Beach (VA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

PTO

Health insurance

Dental insurance

Vision insurance

401(k) with match

Career development

Job summary

Aspen Dental is seeking a Patient Experience Coordinator to handle daily front-office tasks and help build trust with patients. You’ll complete a four‑week training program and report to the Manager to ensure smooth clinic operations.

Responsibilities include scheduling, insurance verification, deposits, and payments, while delivering compassionate service in a collaborative environment with opportunities for growth and competitive benefits.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Good time management.
• Organized and detail oriented.
• Must be age 18 or older.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Schedule and confirm patient appointments, organize charts, verify insurance and payment collection.
• Balance nightly deposits and credit card processing.
• Additional tasks as assigned by the Manager.
• Undergo four-week training to succeed in the role.

Skills

Communication

Interpersonal skills

Time management

Organization

Detail oriented

Education

High school diploma

Job description

Aspen Dental is seeking a Patient Experience Coordinator to handle daily front-office tasks and help build trust with patients. You’ll complete a four‑week training program and report to the Manager to ensure smooth clinic operations.

Responsibilities include scheduling, insurance verification, deposits, and payments, while delivering compassionate service in a collaborative environment with opportunities for growth and competitive benefits.