Patient Experience Coordinator — Front Office & Scheduling (Flexible)

Talentify; Orland Park (IL); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Health, dental, vision insurance

401(k) with match

Career development and growth

Job summary

Aspen Dental is hiring a Patient Experience Coordinator to join our front-office team. You will report to the Manager and handle daily tasks to create positive patient impressions and build trust with patients.

In this role, you’ll participate in a four-week training program and support scheduling, chart organization, insurance verification, and payment collection while maintaining high service standards.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills with an ethical mindset.
• High regard for time management.
• Organized and detail oriented.
• Must be age 18 or older.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection.
• Balance nightly deposits and credit card processing.
• Additional tasks as assigned by the Manager.

Skills

Communication

Interpersonal skills

Time management

Organization

Attention to detail

Education

High school diploma

Job description

Aspen Dental is hiring a Patient Experience Coordinator to join our front-office team. You will report to the Manager and handle daily tasks to create positive patient impressions and build trust with patients.

In this role, you’ll participate in a four-week training program and support scheduling, chart organization, insurance verification, and payment collection while maintaining high service standards.