Patient Experience Coordinator - Front Office

Talentify; Allentown (Lehigh County); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

Career development

Culture & innovation

Continuous learning

Job summary

Aspen Dental is seeking a Patient Experience Coordinator to join our front office team. You will perform daily tasks to greet patients, schedule appointments, verify insurance, and manage payments in a supportive, patient‑centered environment.

Trainings will guide you through a four‑week program as you contribute to a positive patient experience and collaborate with the practice team. This role requires a compassionate approach and strong organizational skills.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Good time management.
• Organized and detail oriented.
• Must be age 18 or older.

Responsibilities

• Provide front office support and assist with daily tasks to greet patients.
• Schedule and confirm appointments, organize charts, verify insurance, and collect payments.
• Balance nightly deposits and process credit card transactions.
• Perform additional duties as assigned by the Manager.

Skills

Communication

Interpersonal skills

Time management

Organized

Detail oriented

Ethical mindset

Education

High school diploma or equivalent

Job description

Aspen Dental is seeking a Patient Experience Coordinator to join our front office team. You will perform daily tasks to greet patients, schedule appointments, verify insurance, and manage payments in a supportive, patient‑centered environment.

Trainings will guide you through a four‑week program as you contribute to a positive patient experience and collaborate with the practice team. This role requires a compassionate approach and strong organizational skills.