Patient Experience Coordinator - Front Desk Pro

Aspen Dental; Houma (LA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

PTO

Health insurance

Dental

Vision

401(k) with match

Training program

Career development

Team culture

Job summary

Aspen Dental is hiring a Patient Experience Coordinator to join our front-office team in a full-time capacity. You will perform daily patient-facing tasks, schedule appointments, verify insurance, and help balance deposits while delivering exceptional service that aligns with our standards.

You will participate in a four-week training program to ensure you succeed in the role and grow within a supportive, team-oriented environment at Aspen Dental locations.

Qualifications

• Strong communication and interpersonal skills with an ethical mindset.
• High regard for time management.
• Organized and detail oriented.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection.
• Balance nightly deposits and credit card processing.
• Additional tasks as assigned by the Manager.

Skills

Communication

Interpersonal skills

Time management

Organized

Education

High school diploma

Job description

Aspen Dental is hiring a Patient Experience Coordinator to join our front-office team in a full-time capacity. You will perform daily patient-facing tasks, schedule appointments, verify insurance, and help balance deposits while delivering exceptional service that aligns with our standards.

You will participate in a four-week training program to ensure you succeed in the role and grow within a supportive, team-oriented environment at Aspen Dental locations.