Patient Care Concierge: Front Desk & Scheduling

Upstream; Mableton (GA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Charity Day

Insurance package

PTO + holidays

401K match

Job summary

BenchMark Physical Therapy in Mableton, GA is seeking a Patient Care Coordinator I to support clinic growth and patient intake processes. This entry-level role works with the Clinic Director to ensure efficient clinic procedures and a positive patient experience.

You will greet patients, schedule referrals, verify insurance, collect payments, and maintain an organized front desk while delivering friendly, responsive service.

Qualifications

• High School Diploma or equivalent required.
• Excellent customer service and communication abilities.
• Ability to multitask and manage time effectively.

Responsibilities

• Collect all money due at the time of service.
• Convert referrals into evaluations.
• Schedule patient visits and coordinate appointments.
• Provide customer service and maintain a welcoming front desk.
• Help create an inviting clinic atmosphere.
• Monitor arrival rate and ensure a great patient experience.
• Manage schedule, documents, deposits, and non-clinical tasks.

Skills

Communication skills

Multitask

Time management

Presentation skills

Education

High School Diploma or equivalent

Job description

BenchMark Physical Therapy in Mableton, GA is seeking a Patient Care Coordinator I to support clinic growth and patient intake processes. This entry-level role works with the Clinic Director to ensure efficient clinic procedures and a positive patient experience.

You will greet patients, schedule referrals, verify insurance, collect payments, and maintain an organized front desk while delivering friendly, responsive service.