Patient Experience Coordinator — Front Desk & Scheduling

Aspen Dental Jobs; Joliet (IL); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Paid time off

Health, dental, vision benefits

401(k) with match

Job summary

Aspen Dental is seeking a Patient Experience Coordinator to join our team in Joliet. You will perform front office tasks that create lasting impressions and build trust with patients, participating in a four-week training program to ensure success.

Responsibilities include handling patient scheduling, insurance verification, payment collection, and daily deposits, while contributing to a supportive, collaborative culture. Training and growth opportunities are available.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills with an ethical mindset.
• High regard for time management.
• Organized and detail oriented.
• Must be age 18 or older.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection.
• Balance nightly deposits and credit card processing.
• Additional tasks as assigned by the Manager.

Skills

Communication skills

Interpersonal skills

Time management

Organization

Attention to detail

Age 18+

Education

High school diploma or equivalent

Job description

Aspen Dental is seeking a Patient Experience Coordinator to join our team in Joliet. You will perform front office tasks that create lasting impressions and build trust with patients, participating in a four-week training program to ensure success.

Responsibilities include handling patient scheduling, insurance verification, payment collection, and daily deposits, while contributing to a supportive, collaborative culture. Training and growth opportunities are available.