Patient Experience Coordinator — Front Desk & Scheduling

Talentify; Strongsville (OH); On-site; USD 31,000 - 34,000; Full time

Benefits offered by this job

Generous benefits: PTO, health, dental

401(k) with company match

Career development and growth

Free Continuous Learning via TAG U

Job summary

Aspen Dental is seeking a Patient Experience Coordinator to handle front office duties, greet patients, schedule appointments, verify insurance, and support daily deposits as part of a four-week training program. This full-time role offers growth opportunities within a collaborative, patient-first culture.

You will work under the Manager, participate in onboarding, and contribute to a team dedicated to delivering exceptional patient experiences and community service.

Qualifications

• High school diploma or equivalent is required.
• Strong communication and interpersonal skills are required.
• Good time-management and organizational abilities are essential.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures.
• Schedule and confirm patient appointments, organize charts, verify insurance and payment collection.
• Balance nightly deposits and credit card processing.
• Assist with front office tasks as assigned by the Manager.

Skills

Communication skills

Interpersonal skills

Time management

Organization

Attention to detail

Age 18+

Education

High school diploma or equivalent

Job description

Aspen Dental is seeking a Patient Experience Coordinator to handle front office duties, greet patients, schedule appointments, verify insurance, and support daily deposits as part of a four-week training program. This full-time role offers growth opportunities within a collaborative, patient-first culture.

You will work under the Manager, participate in onboarding, and contribute to a team dedicated to delivering exceptional patient experiences and community service.