Patient Experience Coordinator - Front Desk & Scheduling

Aspen Dental; Sidney (OH); On-site; USD 45,847,000 - 54,443,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision coverage

401(k) with match

Continual training and development

Job summary

Aspen Dental is hiring a Patient Experience Coordinator to handle front-office duties, scheduling, insurance verification, and payment collection. You will join a four-week training program to succeed in the role and help create lasting impressions and trust with patients.

The position offers a competitive benefits package, ongoing training, and a collaborative culture that supports growth and continuous learning within a world-class dental service organization.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Good time-management and organizational abilities.

Responsibilities

• Schedule and confirm patient appointments; organize charts; verify insurance and collect payments.
• Balance nightly deposits and process credit card transactions.
• Provide superior patient service with compassion and care in line with policies and regulations.
• Perform daily front office duties as part of the Patient Experience Coordinator role.

Skills

Strong communication

Time management

Organized

Detail oriented

Age 18 or older

Education

High school diploma or equivalent

Job description

Aspen Dental is hiring a Patient Experience Coordinator to handle front-office duties, scheduling, insurance verification, and payment collection. You will join a four-week training program to succeed in the role and help create lasting impressions and trust with patients.

The position offers a competitive benefits package, ongoing training, and a collaborative culture that supports growth and continuous learning within a world-class dental service organization.