Patient Experience Coordinator: Front Desk & Scheduling

Talentify; Hanover (MA); On-site; USD 46,000 - 52,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

Training program

Job summary

Aspen Dental is hiring a Patient Experience Coordinator to join our front-office team in Hanover, MA. You will deliver outstanding patient service, manage schedules, verify insurance, and support the daily clinic operations through a four-week training program designed to set you up for success.

Reporting to the Manager, you’ll handle patient inquiries, balance deposits, and assist with payment collection while upholding our standards for compassionate, compliant care in a dynamic, team-focused

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills with an ethical mindset.
• Time management.
• Organized and detail oriented.
• Must be age 18 or older.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, policies, regulations, and standards.
• Schedule and confirm patient appointments, organize charts, verify insurance and collect payments.
• Balance nightly deposits and process credit cards.
• Assist Manager with additional tasks as assigned.

Skills

Communication skills

Interpersonal skills

Time management

Organizational skills

Education

High school diploma or equivalent

Job description

Aspen Dental is hiring a Patient Experience Coordinator to join our front-office team in Hanover, MA. You will deliver outstanding patient service, manage schedules, verify insurance, and support the daily clinic operations through a four-week training program designed to set you up for success.

Reporting to the Manager, you’ll handle patient inquiries, balance deposits, and assist with payment collection while upholding our standards for compassionate, compliant care in a dynamic, team-focused