Patient Experience Coordinator - Front Office & Scheduling

Aspen Dental Group; Chelmsford (MA); On-site; USD 24,796 - 28,929; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

Job summary

Aspen Dental Group in Chelmsford, MA is seeking a Patient Coordinator (Patient Experience Coordinator) to support front office operations, schedule appointments, verify insurance, and help create a welcoming, efficient patient experience.

You will complete a four-week training, provide compassionate service, balance deposits, and work with the manager to ensure smooth daily workflow while upholding dental board standards.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Good time management abilities.
• Organized and detail oriented.
• Must be age 18 or older.

Responsibilities

• Provide superior patient service with compassion and care.
• Schedule and confirm patient appointments; verify insurance.
• Balance nightly deposits and credit card processing.
• Additional tasks as assigned by the Manager.

Skills

Communication

Interpersonal skills

Time management

Organizational skills

Customer service

Education

High school diploma or equivalent

Job description

Aspen Dental Group in Chelmsford, MA is seeking a Patient Coordinator (Patient Experience Coordinator) to support front office operations, schedule appointments, verify insurance, and help create a welcoming, efficient patient experience.

You will complete a four-week training, provide compassionate service, balance deposits, and work with the manager to ensure smooth daily workflow while upholding dental board standards.