Patient Experience Coordinator: Front Office & Scheduling

0789 Tran Dental-WI, LLC; Eau Claire (WI); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Health, dental, vision

401(k) with match

Career development

Job summary

Aspen Dental, a world-class dental service organization, is hiring a Patient Experience Coordinator to join our front office team. You will deliver superb patient service, schedule and confirm appointments, organize charts, verify insurance, and help manage payments and deposits.

You’ll complete a four-week training program to ensure success in your role, work under the Manager, and contribute to a trusted, patient-focused practice.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills with an ethical mindset.
• Excellent time management and organizational abilities.
• Detail-oriented and capable of maintaining accurate records.
• Must be 18 years or older.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection.
• Balance nightly deposits and credit card processing.
• Additional tasks as assigned by the Manager.

Skills

Communication

Interpersonal skills

Time management

Organized

Education

High school diploma or equivalent

Job description

Aspen Dental, a world-class dental service organization, is hiring a Patient Experience Coordinator to join our front office team. You will deliver superb patient service, schedule and confirm appointments, organize charts, verify insurance, and help manage payments and deposits.

You’ll complete a four-week training program to ensure success in your role, work under the Manager, and contribute to a trusted, patient-focused practice.