Patient Experience Coordinator - Front Desk & Scheduling

Aspen Dental Group; Pittsfield (MA); On-site; USD 26,174 - 28,929; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental

Vision

401(k) with match

Career development

Continuous learning

Team culture

Job summary

Aspen Dental Group in Pittsfield, MA seeks a Patient Coordinator to join our front office team. You will support patients with care and service, schedule visits, verify insurance, and handle payments in a fast-paced dental practice environment.

You will complete a four-week training program to succeed in the role, contributing to a friendly, collaborative culture and ensuring accurate daily deposits and smooth operations.

Qualifications

• Strong communication and interpersonal skills.
• Excellent time management and organizational abilities.
• Attention to detail in scheduling, verification, and deposits.
• Must be 18 years or older.

Responsibilities

• Provide superior patient service with compassion and care.
• Schedule and confirm patient appointments, organize charts, verify insurance and collect payments.
• Balance nightly deposits and process credit card transactions.
• Perform additional tasks as assigned by the Manager.

Skills

Strong communication

Time management

Organized

Attention to detail

Education

High school diploma or equivalent

Job description

Aspen Dental Group in Pittsfield, MA seeks a Patient Coordinator to join our front office team. You will support patients with care and service, schedule visits, verify insurance, and handle payments in a fast-paced dental practice environment.

You will complete a four-week training program to succeed in the role, contributing to a friendly, collaborative culture and ensuring accurate daily deposits and smooth operations.