Patient Experience Coordinator | Front Desk & Scheduling

Aspen Dental; Wareham (MA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with match

Paid time off

Career development

Continuous learning via TAG U

Job summary

Aspen Dental in Wareham, MA is hiring a Patient Experience Coordinator (our term for Patient Coordinator) to join a world-class dental service team. This full-time role includes front office duties, scheduling, insurance verification, and delivering compassionate patient service in alignment with policy and regulatory standards.

You’ll participate in a four-week training program, enjoy a generous benefits package including health/dental/vision and a 401(k) with match, and work in a

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills with an ethical mindset.
• High regard for time management.
• Organized and detail oriented.
• Must be age 18 or older.

Responsibilities

• Report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients
• Participate in a four-week training program to succeed in your role
• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection
• Balance nightly deposits and credit card processing
• Additional tasks as assigned by the Manager

Skills

Communication skills

Interpersonal skills

Time management

Organized and detail oriented

Age 18+

Education

High school diploma or equivalent

Job description

Aspen Dental in Wareham, MA is hiring a Patient Experience Coordinator (our term for Patient Coordinator) to join a world-class dental service team. This full-time role includes front office duties, scheduling, insurance verification, and delivering compassionate patient service in alignment with policy and regulatory standards.

You’ll participate in a four-week training program, enjoy a generous benefits package including health/dental/vision and a 401(k) with match, and work in a