Patient Experience Coordinator - Front Desk & Scheduling

Talentify; Harrisburg (Dauphin County); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

Job summary

Aspen Dental is hiring a Patient Experience Coordinator to join our team and support front office operations. You will report to the Manager, participate in a four-week training program, and focus on delivering exceptional patient service and care.

The role involves scheduling appointments, verifying insurance, balancing deposits, and other duties as assigned. We offer competitive compensation and a benefits package in a collaborative, community-focused environment.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills with an ethical mindset.
• High regard for time management.
• Organized and detail oriented.
• Must be age 18 or older.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection.
• Balance nightly deposits and credit card processing.
• Additional tasks as assigned by the Manager.

Skills

Communication skills

Interpersonal skills

Time management

Organized and detail oriented

Age 18 or older

Education

High school diploma or equivalent

Job description

Aspen Dental is hiring a Patient Experience Coordinator to join our team and support front office operations. You will report to the Manager, participate in a four-week training program, and focus on delivering exceptional patient service and care.

The role involves scheduling appointments, verifying insurance, balancing deposits, and other duties as assigned. We offer competitive compensation and a benefits package in a collaborative, community-focused environment.