Patient Experience Coordinator | Front Desk & Scheduling

Aspen Dental Jobs; Fredericksburg (VA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Health, dental, vision insurance

401(k) with match

Career development and growth

Training program

Culture of collaboration

Free Continuous Learning through TAG U

Job summary

Aspen Dental is seeking a Patient Experience Coordinator to join our team and deliver exceptional front office service. You will report to the Manager, participate in a four-week training program, and help create lasting impressions and trust with patients.

As a Patient Coordinator, you will handle scheduling, chart organization, insurance verification, and payment collection while upholding company policies and regulatory standards.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills with an ethical mindset.
• High regard for time management.
• Organized and detail oriented.
• Must be age 18 or older.

Responsibilities

• Provide superior patient service with compassion and care according to patient needs and policies.
• Schedule and confirm patient appointments, organize charts, verify insurance and collect payments.
• Balance nightly deposits and credit card processing.
• Perform additional tasks as assigned by the Manager.

Skills

Strong communication

Interpersonal skills

Time management

Organized

Education

High school diploma or equivalent

Job description

Aspen Dental is seeking a Patient Experience Coordinator to join our team and deliver exceptional front office service. You will report to the Manager, participate in a four-week training program, and help create lasting impressions and trust with patients.

As a Patient Coordinator, you will handle scheduling, chart organization, insurance verification, and payment collection while upholding company policies and regulatory standards.