Patient Experience Coordinator — Front Desk & Scheduling

Aspen Dental; Forest Lake (MN); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with match

Paid time off

Flexible scheduling

Career development

Job summary

Aspen Dental is seeking a Patient Experience Coordinator to perform daily front office tasks and deliver exceptional patient service. You will participate in a four-week training program to ensure success in the role, reporting to the Manager. This position emphasizes customer care, organization, and teamwork to support patients and Practice operations.

The role offers a supportive culture, comprehensive benefits, and opportunities for growth as part of a world-class dental service organization.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills with an ethical mindset.
• High regard for time management.
• Organized and detail oriented.
• Must be age 18 or older.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection.
• Balance nightly deposits and credit card processing.
• Additional tasks as assigned by the Manager.

Skills

Strong communication

Interpersonal skills

Time management

Organized and detail oriented

Age 18+

Education

High school diploma or equivalent

Job description

Aspen Dental is seeking a Patient Experience Coordinator to perform daily front office tasks and deliver exceptional patient service. You will participate in a four-week training program to ensure success in the role, reporting to the Manager. This position emphasizes customer care, organization, and teamwork to support patients and Practice operations.

The role offers a supportive culture, comprehensive benefits, and opportunities for growth as part of a world-class dental service organization.