Patient Experience Coordinator – Front Desk & Billing

Recruiting.com LLC; Jonesboro (AR); On-site; USD 28,000 - 36,000; Full time

Job summary

Recruiting.com LLC is seeking a Patient Service Representative to greet patients and oversee efficient registration. You will collect accurate patient and insurance details and inform patients about clinic policies.

The role involves answering telephones, addressing billing questions, and handling medical records requests and general account functions. This position requires working with confidential patient information, maintaining a professional image, and attending to patients, families,

Qualifications

• High school diploma or GED is required.
• Minimum of one year in customer service; healthcare receptionist experience preferred; familiarity with office equipment.

Responsibilities

• Greet patients and arrange for efficient, orderly registration.
• Ensure accurate patient and insurance information is collected.
• Inform patients about clinic policies and procedures.
• Answer telephones and billing questions from patients.
• Process medical records requests and general patient account functions.
• Handle confidential patient information with discretion and professionalism.
• Maintain a high degree of accuracy and attention to detail in all tasks.

Skills

Customer service

Reception experience

Office equipment

Education

High school diploma or GED

Job description

Recruiting.com LLC is seeking a Patient Service Representative to greet patients and oversee efficient registration. You will collect accurate patient and insurance details and inform patients about clinic policies.

The role involves answering telephones, addressing billing questions, and handling medical records requests and general account functions. This position requires working with confidential patient information, maintaining a professional image, and attending to patients, families,