Patient Experience Specialist

Recruiting.com LLC; Jonesboro (AR); On-site; USD 24,000 - 32,000; Full time

Job summary

Recruiting.com LLC in Arkansas seeks a Patient Service Representative to greet patients, collect insurance information, and ensure a smooth registration process in a clinic setting.

The role involves answering phones, handling billing questions, processing records requests, and maintaining confidentiality, with a strong emphasis on accuracy and professional interaction with patients and staff.

Qualifications

• High school diploma or GED required.
• Minimum of one year in a customer service setting.
• Prefer six months receptionist experience in health care.
• Ability to work independently and exercise good judgment.

Responsibilities

• Greet patients and arrange for the efficient and orderly registration.
• Ensure accurate patient and insurance information is collected.
• Answer telephone and billing questions from patients.
• Process medical records requests and general patient account functions.
• Maintain confidentiality and present a professional image with patients and staff.

Skills

Customer service

Reception

Office equipment

Education

High school diploma or GED

Tools

Office equipment

Job description

Recruiting.com LLC in Arkansas seeks a Patient Service Representative to greet patients, collect insurance information, and ensure a smooth registration process in a clinic setting.

The role involves answering phones, handling billing questions, processing records requests, and maintaining confidentiality, with a strong emphasis on accuracy and professional interaction with patients and staff.