Patient Experience Coordinator - Front Desk

Physical Achievement Center, LLC; Melrose Park (WI); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Competitive salary

5 Day Work Schedule

Paid time off

Ongoing training

Employee Discount

Job summary

Physical Achievement Center, LLC is seeking a friendly and service-oriented Front Desk Representative to join our thriving clinic. You will greet customers, book appointments, answer calls, and collect payment information while maintaining a welcoming front desk environment.

The ideal candidate has strong communication and computer skills, is capable of multit asking, and supports our holistic health approach. This position offers a flexible schedule and opportunities for advancement.

Qualifications

• One or more years of experience as a receptionist or a similar role is preferred.
• Excellent communication skills with a commitment to customer service.
• Strong work ethic and positive attitude.
• Familiar with computers and scheduling software.
• Excellent multi-tasking skills.
• Meticulous with patient information and paperwork.
• Supportive of holistic healing and overall health and wellness.

Responsibilities

• Greet customers as they arrive and provide an excellent customer experience.
• Answer phone calls and schedule appointments.
• Assist clients with paperwork, including consent forms.
• Create new patient charts.
• Gather insurance information.
• Collect copay's.
• Respond to faxes and emails.
• Contact local providers to obtain records for patients.
• Clean rooms.
• Assist our Providers if requested.
• Set up patients on our additional Therapy devices in office; Hako-Med, Red Light Bed, Decompression Table, Ultrasound, Traction Device.
• Set up and take down our in house informational Workshops.
• Maintain a clean and inviting environment.
• Provide general customer service and attend to the needs of customers throughout their services

Skills

Customer service

Multitasking

Communication

Scheduling software

Data entry

Tools

Scheduling software

Job description

Physical Achievement Center, LLC is seeking a friendly and service-oriented Front Desk Representative to join our thriving clinic. You will greet customers, book appointments, answer calls, and collect payment information while maintaining a welcoming front desk environment.

The ideal candidate has strong communication and computer skills, is capable of multit asking, and supports our holistic health approach. This position offers a flexible schedule and opportunities for advancement.