Patient Experience Coordinator | Flexible Schedule & Growth

The Healthy Family Chiropractic & Massage; Palm Bay (FL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Advancement opportunities

Training & development

Job summary

The Healthy Family Chiropractic & Massage in Palm Bay, FL is seeking a Patient Coordinator who thrives in a high-energy, people-focused environment. You will be the friendly face greeting patients by name, guiding them through check-in, scheduling, and warm phone interactions to create a five-star first impression.

Ideal candidates love people, stay organized under pressure, and collaborate closely with doctors and team members to ensure smooth patient flow and exceptional service throughout a

Qualifications

• Must be friendly, extroverted, and positive; enjoy helping people.
• Capable of multitasking in a fast-paced clinic.
• Comfortable using computer systems and office software.
• Strong communication and organizational skills; reliable team player.

Responsibilities

• Greet patients warmly by name and create a welcoming environment.
• Schedule and manage patient appointments efficiently.
• Answer phones with professionalism, warmth, and confidence.
• Assist patients with paperwork and office processes.
• Verify and understand insurance information.
• Check patients in and out while collecting payments.
• Help maintain smooth patient flow throughout the office.
• Communicate closely with doctors and team members to maximize patient care.
• Anticipate patient needs and help create a five-star experience.
• Stay organized and efficient in a busy, fast-moving environment.

Skills

Extroverted

People-oriented

Multitasking

Organizational skills

Communication skills

Team-oriented

Reliability

Tech-savvy

Job description

The Healthy Family Chiropractic & Massage in Palm Bay, FL is seeking a Patient Coordinator who thrives in a high-energy, people-focused environment. You will be the friendly face greeting patients by name, guiding them through check-in, scheduling, and warm phone interactions to create a five-star first impression.

Ideal candidates love people, stay organized under pressure, and collaborate closely with doctors and team members to ensure smooth patient flow and exceptional service throughout a