Patient Care & Scheduling Coordinator

Complete Care Centers; Palm Bay (FL); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Competitive Salary

Medical, Dental & Vision Insurance

401(k) with Company Match

Paid Time Off

Paid Sick Leave

Paid Holidays + Floating Holiday

Company-Paid Life Insurance

Short-Term Disability

Career Growth Opportunities

Job summary

Complete Care in Palm Bay seeks a Care Coordinator (Admin) to support patient care and front-office operations. You will welcome patients, coordinate appointments, collect information, and help ensure timely access to services.

Training is provided; a compassionate, organized individual with strong communication skills will thrive in this fast-paced team and support better patient outcomes daily.

Qualifications

• Experience in healthcare not required; comprehensive training provided.
• Excellent communication and customer service skills are essential.
• Ability to coordinate appointments, verify information, and support patient flow.

Responsibilities

• Welcome patients and create a positive first impression at each visit.
• Schedule, confirm, and coordinate appointments across services.
• Make reminder calls and outreach to support engagement and continuity of care.
• Collect and verify insurance and demographic info for efficient care and claims.
• Assist patients with questions about appointments, payments, and next steps.
• Maintain accurate documentation in the electronic medical record (EHR).
• Coordinate with providers to ensure a seamless patient experience.
• Support insurance authorization workflows and follow up on approvals.
• Identify and resolve scheduling or authorization barriers to care.
• Maintain an organized front office and support clinic operations.
• Seek ways to improve workflows and patient experience.

Skills

Patient-focused

Calm demeanor

Reliable

Organized

Accurate

Adaptable

Warm & personable

Strong multitasker

Team-oriented

Accountable

Tools

EHR proficiency

Job description

Complete Care in Palm Bay seeks a Care Coordinator (Admin) to support patient care and front-office operations. You will welcome patients, coordinate appointments, collect information, and help ensure timely access to services.

Training is provided; a compassionate, organized individual with strong communication skills will thrive in this fast-paced team and support better patient outcomes daily.