Client Care Coordinator-Join a High Performance Wellness Team

Mid Atlantic Clinic of Chiropractic LLC; Frederick (MD); On-site; USD 36,000 - 60,000; Full time

Job summary

Mid Atlantic Chiropractic Center is seeking a Client Care Coordinator to deliver exceptional patient experiences in a fast-paced, team-oriented office. The role emphasizes organization, empathy, and clear communication to support ongoing patient care across multiple locations.

You will collaborate with clinicians and staff to coordinate care plans, manage scheduling, and maintain a positive, efficient front-desk workflow.

Qualifications

• Prior EMR/EHR experience required.
• Previous medical or healthcare office experience required.
• Strong customer service background.
• Knowledge of medical terminology and basic anatomy (preferred).
• Experience with social media or marketing (a plus).

Responsibilities

• Coordinate patient care and manage daily office flow.
• Schedule patients and manage care plans and paperwork.
• Answer phones and assist with scheduling and questions.
• Keep patient flow moving efficiently throughout the office.
• Support the clinical team to ensure smooth operations.
• Assist doctors with patient care during exams and therapies when needed.

Skills

Communication

Teamwork

Organizational skills

Patient empathy

Tools

EMR/EHR systems

Job description

Client Care Coordinator

Mid Atlantic Chiropractic Center

Looking for a place to grow — not just a job?

Do you enjoy helping people, staying organized, and being part of a team that genuinely supports each other?

Mid Atlantic Chiropractic Center is a fast-paced, growing chiropractic organization with multiple locations. We’re looking for a Client Care Coordinator who takes pride in creating an exceptional patient experience and thrives in a dynamic, team-driven environment.

This is more than a front desk role — it’s a key position in how our patients feel, heal, and experience care in our offices.

Why This Role Stands Out

We’re a team that values:

• Growth — both personally and professionally
• Strong communication and teamwork
• Taking ownership and doing things the right way
• Creating a positive, upbeat environment for patients and staff

If you’re someone who wants to grow, be challenged, and be part of something meaningful, you’ll fit right in here.

What We’re Looking For

You’re someone who:

• Learns quickly and takes initiative
• Is goal-oriented and self-directed
• Works well with both coworkers and leadership
• Is highly organized and detail-focused
• Communicates clearly and confidently
• Demonstrates empathy and professionalism with patients
• Stays calm and efficient in a fast-paced environment

You understand that the little details are what create an outstanding patient experience.

Key Responsibilities

• Coordinate patient care and manage daily office flow
• Schedule patients and manage care plans and paperwork
• Answer phones and assist with scheduling and questions
• Keep patient flow moving efficiently throughout the office
• Support the clinical team to ensure smooth operations
• Assist doctors with patient care during exams and therapies when needed

Experience Requirements

• Prior EMR/EHR experience required
• Previous medical or healthcare office experience required
• Strong customer service background
• Knowledge of medical terminology and basic anatomy (preferred)
• Experience with social media or marketing (a plus)

Work Schedule

• Some evening shifts required
• Occasional weekend hours

Important Note

This is an active, team-oriented role — you’ll be on your feet for much of the day and jumping in wherever needed to support patients and your team.

Join Our Team

If you’re looking for a position where you can grow, contribute, and be part of a team dedicated to helping people live healthier lives — we’d love to meet you.

Mid Atlantic Chiropractic Center

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