Patient Experience Coordinator — Dental

Socket.dev; Oregon; On-site; USD 42,000 - 52,000; Full time

Job summary

Socket.dev is expanding its team with a Patient Coordinator who shares our commitment to patient care and education. In this role you will greet patients, collect their information, verify insurance eligibility, and help maintain a smooth daily schedule.

You will answer questions about insurance and financial arrangements, collect payments, and complete administrative tasks with accuracy and timeliness. A high school diploma and healthcare experience are preferred.

Qualifications

• High school diploma required; business/healthcare education preferred
• At least 2 years in dental/medical/healthcare or customer service
• Knowledge of dental insurance and explanations of benefits preferred
• Excellent communication with team and patients
• Proficient in Microsoft Office; dental software experience a plus
• CPR certification or ability to obtain within 30 days

Responsibilities

• Greet patients and their families making them feel welcome in the practice
• Gather patient information, create their files, and verify insurance eligibility
• Maintain a productive schedule for the day and schedule future appointments
• Confirm patient appointments and update the schedule as needed
• Answer patient questions about insurance and financial arrangements
• Collect and post payments from patients and insurance companies
• Complete all administrative tasks accurately and timely

Job description

Socket.dev is expanding its team with a Patient Coordinator who shares our commitment to patient care and education. In this role you will greet patients, collect their information, verify insurance eligibility, and help maintain a smooth daily schedule.

You will answer questions about insurance and financial arrangements, collect payments, and complete administrative tasks with accuracy and timeliness. A high school diploma and healthcare experience are preferred.